Our objective is to provide the public with an awareness of the best locksmiths and safe engineers in the country and to create a platform for them to search easily and quickly to get the right locksmith or security specialist serving their local area.
To protect the consumer from the dangers of an unregulated industry that has a number of companies exploiting customers when they are at their most vulnerable. We will provide a network of competent, honest, and reliable locksmiths, safe engineers, and security installers.
Certification is only possible with the endorsement of no less than two trusted individuals from this industry and a robust vetting process will be adhered to, ensuring customer satisfaction standards are met.
A minimum trading period is required to ensure high levels of skill, knowledge and experience.
Our aim is to minimise the risk to customers when looking for a locksmith, safe engineer, or security installer.
The best people to endorse locksmiths, safe engineers and security installers are individuals who work in these professions.
They know who to trust more than anyone else and if you want to be certified by the CLS then You will need…
Endorsement by no less than two locksmiths, safe engineers or security installers that we know and trust.
To be prepared to show an in date DBS Check and proof of liability.
If you agree to endorse a locksmith, safe engineer or security installer they must be…
Competent to carry out the work they say they do. Have good practices you adhere to in your work.
A company / sole trader that you know and trust.
Be a truly independent sole trader or company that operates to high standards of professionalism or integrity.
Certified locksmiths and security will promote all companies to the public in the most effective way within our means.
We will deal with any issues raised by the public and CLS members in a fair but robust manor to ensure the reputation of the CLS and its members are always protected.
We will seek to protect members from any unfair claims or assertions by customers or competitors by investigating thoroughly and support them where necessary within our ability.
An endorsement is hard earned and is a privilege given by others in the industry. We will take robust due diligence when verifying and support without bias.
We will not conduct, support, or promote any training to new entrants into the locksmith industry. Our members have worked hard to build their businesses so revenue gained from them will not be used to create competition for them.
Certified Company membership is only available to local independent companies.
The CLS Locksmith Licence is open to all locksmiths that meet our entry and ongoing requirements and standards.
Find out more about what CLS is on our blog – What is CLS.
If you want a local locksmith who is competent, honest and reliable they must be certified by Certified Locksmiths and Security.
If you want a local locksmith who is competent, honest and reliable they must be certified by Certified Locksmiths and Security.
We don’t support national locksmith companies or franchises in order to create a balance of opportunity for small and medium-sized independent locksmith companies.
Not supporting national locksmith companies will ensure we don’t support those who are known to quote below market prices but overcharge vulnerable customers, known in the industry as the 49rs.
Supporting local, competent and reliable locksmiths, approved by us and other rated locksmiths is the best way to protect our customers. Â
We intend to minimise the risk to customers when looking for a locksmith, safe engineer or security installer.
1. All certified companies must employ qualified and skilled locksmiths, or security professionals for the services they offer.
2. Certified companies,must ensure they have appropriate insurance cover, this includes but is not limited to Public liability, Employers liability, Electrical, Hot works and Working at height where applicable.
3. All Licenced locksmiths will use non-destructive methods. Although drilling is required in many situations, and to drill effectively is still very skilled, Licenced locksmiths must ensure when drilling they use the smallest possible drills required for the task, and that drilling or other methods of manipulation do not affect the aesthetics and most importantly, the compliance or certification of the door being worked on.
4. Licenced locksmiths and security professionals must use correct parts when replacing failed components to ensure all work does not compromise the security or certification of the door or safe being repaired or upgraded.
5. Licenened locksmiths and security professionals must give clear direction on costs for proposed solutions as early as practicable. This should also be in writing either as a hard copy or electronic to give a clear audit trail that due diligence has taken place.
6. Licenced locksmiths and security professionals only carry out work that is genuinely required and will ensure they disclose any information required by law to disclose.
7. Licenced locksmiths and security professionals are to ensure they maintain a working knowledge of building and fire regulations relevant to the tasks they undertake.
8. Licenced locksmiths and security professionals must conduct robust due diligence when issuing or managing restricted profile and other high security keys both physical and electronic.
9. Certified companies must have appropriate Health and Safety policies required for the size of company and services provided.
10. Certified companies must display a privacy policy on their website and protect personal data in compliance with the General Data Protection Regulation (GDPR).
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